Help
There are many sources of information and assistance with regard to planning, implementing and managing workplace flexibility in retail. Some sources are specific to the retail sector while others are more generic.
National Retail Association
Employment Law Division
Phone: 07 3251 3000 / 1800 738 245
(outside Brisbane metro area only)
Email: law@nra.net.au
Web: http://www.nra.net.au
Department of Employment and Workplace Relations
The Australian Government Department of Employment and Workplace Relations (DEWR) develops policies, implements and manages programmes directed at maximising working age Australians' ability to participate in the workforce and improves the productive performance of enterprises in Australia.
http://www.dewr.gov.au
On the Department's Workplace Portal, the Department provides a range of information to employers and employees who are interested in implementing family friendly working arrangements in their workplaces.
http://www.workplace.gov.au/WorkFamily
Workchoices
WorkChoices is a new, national workplace relations system that will provide more choice and flexibility for employees in the workplace. The system will offer better ways to reward effort, increase wages and balance work and family life. For more information on WorkChoices, visit the website and read its information or download the relevant fact sheets or call the WorkChoices Infoline on 1300 363 264.
http://www.workchoices.gov.au
Office of the Employment Advocate
The Office of Employment Advocate's (OEA) primary role is to accept lodgements of workplace agreements. In doing this, the OEA provides free support and information to both employers and employees on agreement making. The OEA is also available to assist employers and employees understand the Australian Fair Pay and Conditions Standard.
An employer or employee can ask the OEA to check agreements before they are lodged to ensure that they do not contain prohibited content.
Employees can also receive independent advice over the phone or face to face at any of the OEA's Community Partners across Australia. The OEA funds a number of community based organisations to assist employees including young people and trainees better understand their workplace agreements.
The OEA can explain the content of agreements in ways appropriate to an employee's specific needs including, for example, the circumstances of persons from a non-English speaking background and young persons.
The OEA is located in every capital city (except Canberra). You can contact the OEA's Workplace Agreements Information Service on 1300 366 632 between 8.30am - 7.00pm (AEST) Monday to Friday.
http://www.oea.gov.au
Office of Workplace Services
The Office of Workplace Services (OWS) is an independent agency with the objective of ensuring the rights and obligations of workers and employers under the Workplace Relations Act 1996 are understood and enforced fairly.
http://www.ows.gov.au
Wagenet
WageNet provides information about wages and conditions of employment in Australia for work that is covered by federal awards and agreements.
http://www.wagenet.gov.au
What the law says
A number of national, state and territory laws deal directly or indirectly with flexible working arrangements. One of the most widely used sources is the Australasian Legal Information Institute (AustLII) that provides free internet access to Australasian legal materials.
http://www.austlii.edu.au
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