How
Common concerns and how to deal with them
6. Some employees express concerns about a lack of consistency in making decisions about flexibility requests from different staff.
It is important for a manager to make fair, transparent and consistent decisions about flexibility. That way trust is built and resentment avoided.
The key here is to have clear principles and processes for requesting and implementing flexibility in the first place, so that everyone knows what to expect, and for monitoring the implementation of flexibility after it has been introduced.